Which of the following is not typical of a Total Quality Management (TQM) program?

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In a Total Quality Management (TQM) program, one of the key principles is the emphasis on extensive training for staff. This training is crucial as it empowers employees with the skills and knowledge needed to contribute effectively to quality improvement efforts. TQM relies on every member of an organization being engaged in the continuous pursuit of excellence and improvement, which fundamentally requires adequate training.

On the other hand, continuous improvement initiatives, comprehensive stakeholder involvement, and a strong focus on customer satisfaction are all core tenets of TQM. These elements ensure that an organization not only strives to enhance its processes and products but also actively involves employees, customers, and other stakeholders in its quality endeavors. As such, minimal training of staff would contradict these principles and hinder the successful implementation of TQM.

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