What type of communication involves subordinates directing information to upper management?

Upward communication is the process where information, feedback, or reports flow from subordinates to upper management. This channel of communication is crucial in organizations as it allows lower-level employees to share their insights, concerns, and suggestions with those in higher positions. This open line helps upper management understand the realities of day-to-day operations and can facilitate better decision-making and a more inclusive work environment.

In contrast, lateral communication involves interaction among peers at the same level within the organization, downward communication refers to messages sent from higher management to subordinates, and peer communication specifically focuses on exchanges among colleagues.