A general statement about expected employee behavior is referred to as what?

Prepare for the Montana Administrator Test with flashcards and multiple choice questions. Each question includes detailed hints and explanations. Ace your exam!

The correct answer is that a general statement about expected employee behavior is referred to as a value. Values represent the core beliefs and principles that guide behavior and decision-making within an organization. They establish a foundation for what is considered acceptable conduct and help shape the culture of the workplace. When employees internalize the values of an organization, they tend to align their behavior with those expectations, influencing how they interact with colleagues, clients, and the broader community.

Other terms listed, such as norms, policies, and guidelines, while related, serve different purposes. Norms typically refer to the unwritten rules or standards of behavior that evolve within a group, whereas policies are formal, documented rules that dictate specific procedures or actions that must be followed. Guidelines offer recommendations or best practices for behavior but are generally less formal than policies. Values, on the other hand, encapsulate overarching principles that define the desired atmosphere and ethical standpoint of the organization.

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